All guidesFor tenants
Complete your KYC verification
Verify your identity so your applications carry weight.
Video coming soon
Follow the written steps below in the meantime.
Step by step
- 1
Go to your profile and open the documents checklist.
- 2
Upload a clear photo of a valid government ID, plus any other requested documents.
- 3
Your manager and Roov review them. You are notified either way.
- 4
Once approved, your profile shows as verified.
That's the whole process. If you get stuck at any step, email support@roov.africa and we'll walk you through it.